Customer Support

Drive Customer Loyalty

Grammarly Business empowers customer support teams to communicate clearly and consistently wherever they write, so they can spend less time finding the right words and more time helping customers.
Two smiling colleagues smile at a computer screen.

Improve Customer Support Across Every Touchpoint

Watch ticket-resolution times drop and CSAT scores rise thanks to an AI writing partner that enables teams to work more efficiently and focus on customer relationships.
Grammarly suggests phrases from your business's style guide

Ensure your team Is 

set up for success

Create a brand style guide that standardizes language rules for your team and provides English fluency support.
Grammarly analytics dashboard

Increase productivity 

with generative AI

Resolve customer issues faster with AI-powered rewrites and email replies that help teams save time—and measure the business impact in your analytics dashboard.
Grammarly helps you sound more on-brand

Maintain tone of voice

Set up a custom tone profile that embodies your brand’s unique voice. Select which tones are in sync with your brand and which aren’t, making sure every customer interaction is consistently on-point.

Trusted By Teams at

Align
Atlassian
Expedia
Zoom
Databricks
Everlane
Expensify
Hacker One
eFront
IGT
ModMed
Frost & Sullivan
Align
Atlassian
Expedia
Zoom
Databricks
Everlane
Expensify
Hacker One
eFront
IGT
ModMed
Frost & Sullivan
Coda Payments
CA.Gov
UC San Diego Health
Educative
Bizzabo
AffinityX
Fev Tutor
Enshored
Lucid
SGH
Wilson HCG
Selfridges & Co
Coda Payments
CA.Gov
UC San Diego Health
Educative
Bizzabo
AffinityX
Fev Tutor
Enshored
Lucid
SGH
Wilson HCG
Selfridges & Co
Upwork
State of California Department of Finance
CRH
Emerson
Investec
BlackRock
Burns & McDonnell
SuperMetrics
Prezi
Zapier
Upwork
State of California Department of Finance
CRH
Emerson
Investec
BlackRock
Burns & McDonnell
SuperMetrics
Prezi
Zapier

Optimized for Enterprise

Intelligent features designed to improve communication across
your organization.
Shield

Privacy and Security

Grammarly uses 256-bit AES for files at rest and SSL/TLS for data in transit. Grammarly complies with GDPR and the CCPA.
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Integrations

Grammarly works with the tools you use every day: web browsers, desktop apps, email clients, MS Office tools, and more.
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Centralized Billing

Manage just one subscription for your whole team and avoid the chaos of individual renewals.
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Controls

Add, remove, or transfer accounts, assign roles, and manage permissions for security.
Lock on a document

SAML Single Sign-On

Provide your team with a simple experience to onboard and access Grammarly, while also enforcing identity-related security controls.
Analytics

Analytics

Filter insights through intuitive dashboards and see team strengths, opportunities, and measured improvements.

Keeping Your Words
and Data Safe

We go to great lengths to keep your data private and protected. Third-party compliance certifications and attestations validate our enterprise-grade security—so you can use Grammarly Business knowing we’ve built every aspect of our product to uncompromising standards.

Learn about security at Grammarly
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Stronger Customer Experiences Start Here

Join the 70,000 teams using Grammarly Business to work more 
efficiently wherever they write.