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Email Writing Trends We Observed in 2018

Updated on May 27, 2019Lifestyle

At Grammarly, we know that most of the writing that professionals like you do on a day-to-day basis is through email. And you probably know that email can feel like drudgery, a bunch of people regurgitating sentences like “Thanks in advance!” and “I hope you’re doing well.”

So a while ago, we uncovered the most common email mistakes, trends, and cliches Grammarly users were participating in.

Top email cliches

  • Please find attached
  • Thank you in advance
  • I look forward to hearing from you
  • Per our conversation
  • I hope you are well
  • To whom it may concern
  • Sorry for the late reply

Tired of using “Thank you in advance” all the time? Check out our list of email cliches and their alternatives.

We also found the most common ways that folks end their emails.

Top email sign-offs

  • Thanks
  • Best
  • Regards
  • Love
  • Sincerely
  • Take care
  • Thanks so much
  • Cheers
  • Sent from my iPhone
  • All the best

Did you notice “Sent from my iPhone” in there? That’s a friendly reminder to make sure you delete it before you send off that reply from your phone. Here are some tips on how to write successful emails on your phone.

Tone is hard to read via email—so it’s only logical that we tend to use exclamation points to sound friendly.

Some of the most common words and phrases we use exclamation points with

  • Thanks!
  • Thank you!
  • Have a great weekend!
  • Good day!
  • Hello!
  • Greetings!

If you’re new to the workforce, email etiquette when reaching out to recruiters or emailing new colleagues can be tough.

“It’s the fundamental business communication. It’s the way people often meet people for the first time . . . it’s absolutely critical, it’s one of the most important skills that you can cultivate,” says Dan Post-Senning, an etiquette expert at the Emily Post Institute.

Using the occasional cliche is okay, but if you want to know how to really master email as a new employee, check out our tips.

Want to know more about how to write the perfect email? Read our guide full of recommendations, data, expert opinions, and more.

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