Generative AI has the power to transform the way work gets done. And with Grammarly’s generative AI assistance available to all Grammarly Business customers, everyone in your organization will move faster with enterprise-grade generative AI that works across workflows and applications.

Grammarly uses enterprise-grade generative AI

Generative AI holds incredible promise for organizations to accelerate high-impact work, unlock creativity, and save time and money. However, these benefits cannot be realized without technology that meets enterprise-grade standards. 

Grammarly’s generative AI features build on Grammarly’s fourteen years of AI-enabled communication assistance trusted by over 50,000 teams. We lead the industry with technology that upholds must-have enterprise standards for businesses to move faster with AI. These standards begin with best-in-class security and privacy. But for AI to create value at scale, it must also work comprehensively across applications and within the context of the business to power improvements and make relevant suggestions.

Industry-leading security and privacy standards

Grammarly’s generative AI upholds our long-standing commitment to security, privacy, and responsible AI development. Our enterprise-grade practices put our customers first, which means we will never sell customer data. All Grammarly product offerings uphold our high security standards and suite of industry certifications, and they are certified and audited by third parties on a regular basis. 

When developing Grammarly’s generative AI assistance, our existing security and trust standards were upheld at every point in the product-development lifecycle. We rigorously evaluated large language model (LLM) providers with our high security, compliance, and privacy requirements as the baseline, and we undertook only the partnership opportunities that met or exceeded our stringent bar, including our industry certifications and attestations. As a result, we have selected Azure OpenAI as our LLM provider at this time. We’ll continue to evaluate providers and the latest LLM advancements and technologies to best serve our customers’ needs. 

When it comes to data storage, Grammarly holds user privacy paramount. All data will not be used by third parties or our LLM partner to train on. All sensitive data is anonymized and de-identified before being passed onto Azure OpenAI. In addition, we do not allow Azure OpenAI to retain or train on customer data. 

AI that works where employees work

Grammarly Business works across more than 500,000 applications and websites to enhance and accelerate workflows. Now, the Grammarly experience comes with the power of generative AI—across the digital spaces you write in most. Unlike other generative AI solutions, users don’t need to context switch to another application to leverage generative AI in support of their daily work. 

To enhance and improve productivity, AI must work where employees work. The typical professional switches applications up to thirty times per day. AI point solutions only add to this complexity and exacerbate the problem by requiring workers to leave their workflow to access yet another application or website.

AI that understands your organization 

Grammarly understands situational context to instantly generate relevant text. For example, GrammarlyGO accounts for a user’s professional role and where they are writing. 

These capabilities will be further enhanced—Grammarly will receive additional business context from more sources to drive accurate, relevant, and consistent communication across every workflow and application. 

This standard is vital for organizations to capture value from generative AI. When AI possesses organizational context, the generated text is consistent with company standards and accurate to the business. At scale, team members will be able to more quickly communicate information to drive more efficient and effective collaboration across the organization. 

How can organizations capture value with Grammarly’s generative AI?

In the digital age, communication is the way work gets done. It’s the way information is put to use to drive alignment, advance innovative ideas, and support customer needs. When an entire organization leverages generative AI to enhance the speed, quality, and delivery of their communication, the business moves faster. 

• Marketing teams and content writers can use Grammarly’s generative AI assistance to produce high-quality blog and social media content faster and to brainstorm creative concepts for campaigns. 
• Sales representatives and account managers can use Grammarly’s generative AI features to save time composing thoughtful outreach and email replies and to efficiently tailor sales pitches to different target audiences.
• Customer support agents can use Grammarly’s generative AI to respond to customers more quickly with a high degree of accuracy and to rewrite text to be shorter, more personable, or sound more fluent.
• Recruiters and HR professionals can use Grammarly’s generative AI assistance to instantly compose job descriptions, write thoughtful email replies to candidates, and quickly draft clear and inspiring messages to the internal organization. 
• IT and security professionals can use Grammarly’s generative AI to quickly reply to requests and tickets or to generate internal messaging for tech and security policies. 

Access Grammarly’s generative AI

Grammarly’s generative AI assistance is available to all Grammarly Business customers. Administrators can visit the account hub and switch access to Grammarly’s generative AI for the entire organization or for groups within the organization. 

If you are not yet a Grammarly Business customer and want enterprise-grade generative AI for your organization, you can sign up for a free trial or get in touch with a sales representative here.