Why would you renew my subscription without my permission! HOW DARE YOU
You need to direct this to customer service, not us.
You should have canceled your plan before the renewal.
|link comment||edited Jun 09 '12 at 17:28 Courtney Contributor|
This is our forum for the discussion of grammar and writing, not for dealing with support issues.
Please write to our customer support by visiting http://support.grammarly.com. One of our support representatives will be happy to assist you in cancelling your account and resolving the issue.
Thank you for your cooperation and patience.
|link comment||answered Jun 11 '12 at 14:21 Kimberly Expert|
Iam not writing anyone at all I want a phone call now 434-444-2940. or you will be reported to the Better Business Bureau and legal proceding started.
This is not a threat; it is an impending action. I paid you via my credit card for premium services and that is what I expect. And not an email but a voice call immediately.
|link comment||answered Mar 18 '15 at 14:13 Santina Knight New member|
Wow. Crybabies. Do your own bookeeping. It plainly states on the website the subscription will be renewed unless you cancel by a certain date. I dont think Grammarly is repsonsible for you people not knowing how to read. Grow up. Grammarly isnt your Mommy. Its a business. The information was there, your both just idiots.
|link||answered Nov 19 '15 at 19:46 prestonvaanhorne New member|
These people are taking advantage of students. They are now under investigation and I have set up a website to collect all legitimate grievances against this LLC. Please contact us at this website if you have a complaint or issue @ firstname.lastname@example.org. Or stonepitman&foleyattnys.com;
|link comment||answered Dec 01 '15 at 01:46 Jennifer Leigh Brand New member|
I just signed up for a months subscription for $11.99. I look at my banking information and they have charged me 135.95! I tried to call but was directed back to the website. I am furious. This website was recommended in an online class. The next class I am in, I will be informing the student to watch out for this scam! I want to be contacted now.
|link comment||answered Jul 17 '16 at 18:10 Holly Alender New member|
It is common business practice to notify people before you bill them, so it doesn't bounce. Not common, ubiquitous. To get charged out of nowhere at a higher rate is evil. People calling others names probably work for the company. No phone number? This is definitely shady.
|link comment||answered Dec 02 '16 at 21:25 Charles Wood New member|
Hero of the day
Person voted on the most questions.