Billing/Subscription

8

Why would you renew my subscription without my permission!  HOW DARE YOU

asked Jun 09 '12 at 16:33 d New member

The same thing happened to me. Only when I checked my bank account, I came to know that my subscription is renewed. Therefore, I took a decision to never subscribe or recommend it to anyone.

Lekha MathewJun 01 at 11:34

add comment

12 answers


1

These people are taking advantage of students. They are now under investigation and I have set up a website to collect all legitimate grievances against this LLC. Please contact us at this website if you have a complaint or issue @ grammarlyscam@gmail.com. Or stonepitman&foleyattnys.com;

link comment answered Dec 01 '15 at 01:46 Jennifer Leigh Brand New member
0

You need to direct this to customer service, not us.

 

http://www.grammarly.com/contact/

 

You should have canceled your plan before the renewal.

 

http://support.grammarly.com/entries/184955-how-do-i-cancel-my-subscription

link comment edited Jun 09 '12 at 17:28 Courtney Contributor
0

Dear User, 

 

This is our forum for the discussion of grammar and writing, not for dealing with support issues.

 

Please write to our customer support by visiting http://support.grammarly.com.  One of our support representatives will be happy to assist you in cancelling your account and resolving the issue.

 

Thank you for your cooperation and patience.

 

Sincerely, 

 

Kimberly Joki

 

Answers Moderator

Grammarly.com

link comment answered Jun 11 '12 at 14:21 Kimberly Expert
0

Iam not writing anyone at all I want a phone call now 434-444-2940.  or you will be reported to the Better Business Bureau and legal proceding started.

 

This is not a threat; it is an impending action. I  paid you via my credit card for premium services and that is what I expect. And not an email but a voice call immediately.

 

Santina Knight

link comment answered Mar 18 '15 at 14:13 Santina Knight New member
0

I encouted the same issue. No email reminding about renewing. They are just try to cheat new memebers! BTW, has your problem been solved? 

link comment answered Jul 20 '15 at 15:14 Yingying Chen New member
0

I also have had an issue because this was supossed to be a monthly plan! They took all the money out at once and made me over draft!!

link answered Sep 18 '15 at 15:18 Malissa New member

I have the same issue as you too. They charged me for $198 and it was over charge. I just registered it for few weeks and yet they charge me that much.

TiffanyFeb 19 at 07:33

Have either of you had your issue resolved? I had the same issue today and I'm in debt with the bank because of it. I'm stressing because I have no money and if I had known this would happen I wouldn't have subscribed.

Grace DawsonMar 02 at 07:13

add comment
0

Wow. Crybabies. Do your  own bookeeping. It plainly states on the website the subscription will be renewed unless you cancel by a certain date. I dont think Grammarly is repsonsible for you people not knowing how to read. Grow up. Grammarly isnt your Mommy. Its  a business. The information was there, your both just idiots. 

link answered Nov 19 '15 at 19:46 prestonvaanhorne New member

I have the same issue as you too. They charged me $198 over the original price of the premium one

TiffanyFeb 19 at 07:31

add comment
0

I have tried to cancel and they won't refuse to stop billing !

link comment answered Dec 09 '15 at 18:05 Carolyn Mirek New member
0

has anyone seen their money back

link comment answered Dec 17 '15 at 19:19 isabella penavic New member
0

I cancelled my subscription and I just got a bill for almost 30 dollars! I demand a phone number to call right now.

link comment answered Jan 07 at 16:45 Kaley Knight New member
0

I had the same issue as everyone else. A monthly subscription turned into a yearly payment. That is misrepresentation and I will file a complaint.

link comment answered Jun 08 at 16:20 Caleb Collins New member
0

I just signed up for a months subscription for $11.99. I look at my banking information and they have charged me 135.95! I tried to call but was directed back to the website. I am furious. This website was recommended in an online class. The next class I am in, I will be informing the student to watch out for this scam! I want to be contacted now.

link comment answered Jul 17 at 18:10 Holly Alender New member

Your answer


Write at least 20 characters

Have a question about English grammar, style or vocabulary use? Ask now to get help from Grammarly experts for FREE.