Lost Text


I have not been able to find my text after it was edited. What happen?

asked Jun 10 '11 at 23:14 John W. Pelham New member

6 answers


Add me to the list. I was working inside of the pop-out window inside of the Chrome extension. The text was there and then disappeared after returning to the text field in Chrome. There is no history to access that text within my Grammarly account so all that work and time is just gone.


I don't get the security concern. I'm logged in using Grammarly. Text history, particularly in a pop-out window, should be added as a basic feature.

link comment answered Sep 15 at 18:47 Richmond Wheeler New member

I was using Grammarly and I never logged out. I got an error message and thought the data was saved. It erased all of my text the entire document.   You have a problem and Grammarly needs  to fix it.   

Don't give a security reasons B.S answer.  Fix it.  Your program erases people work.   I have had this hapen enough times that I can now prove that it is happening. The first time I was accused of plagerism and was threatened by the school. I could not understand what happend unitl I opened the submiited documents.  I thought the paper was completed and the scan and corrections were in place. I saved and the data that was scanned was gone. NOt just the corrections but all of the work.     So if you get an error message during the scanning process kiss all your hard work behind.   This stupid glitch cost me a letter grade and ruined my 4.0.   All I wanted was a second set of eyes that I don't have available.   I promise I will video the process if it happens again.   I will post the proof on youtube.    Fix your software.         

link edited Jul 25 at 01:32 Leslie Rodgers New member

The same thing has happened to me, I am so dsitruaght, it has deleted everything. all my work I did on my novel all I have is notes. I'm so unhappy and angry !!

lucky Aug 21 at 20:58

My work was also deleted, roughly ten minutes before I was ready to submit it. I was typing and editing simultaneously. I have no evidence of the work, with the exception of the thumbnail. This was pages of hard work down the drain. This has apparently been happening for years, based upon the previous statements. I'm paying for the premium plan and yet am not receiving premium service. My initial opinion was favorable, but if there is no recovery plan, based on human error or perhaps Gramnarly's faulty system, this is wrong and beyond frustrating!

Clemmie GlennSep 02 at 05:47

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While one the laptop i saved my work. I open on my desktop at home and start typing and everything disappears, but the last two letter of the text I was typing. Oh well I saved it to my laptop open it up and its the last two letters from my desktop. Grammarly a scum bag BS. with too many problems. Hours upon hours of work wasted. 

link comment answered Sep 22 at 05:08 Nicholas Williams New member

Just happened to me yesterday!! 3 hours of work gone!! 

link comment answered Oct 05 at 15:41 Stephanie Simard New member


link comment answered Oct 10 at 02:37 Talia Arielle New member



For security reasons, Grammarly does not save any texts which have been checked.  If you logged out and the document you checked was not in the editor upon logging in again, you will need to check the text again.  Be sure to save the report as a PDF file before logging out, just to be safe.


If you have any more questions, please write to Grammarly Support.


Thank you.


Kim J. 


Grammarly Answers Moderator

link comment answered Jun 11 '11 at 19:56 Kimberly Expert

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