I don't understand why new members always down vote everyone when his/her questions are answered. This will only lead to confusion to the readers. I would be obliged if anyone could resolve this issue soon.
Some may be confused because both arrows point up. There have also been a few times when someone voted down a lot of answers because of childish spite. It does hurt the people who are asking the questions becuase they may think the answer is faulty when it really is correct.
|link comment||answered Dec 08 '12 at 18:42 Lewis Neidhardt Grammarly Fellow|
I think some of that could be avoided if Grammarly made some changes to the "Ask Question" page. The bulleted lists are okay, but it does not help a new user have realistic expectations. It notes that questions about the grammar checker should go to support, but it is in a smaller and lighter font. That makes it appear to be less inportant information, does not address the other products from Grammarly, nor does it explain that we are not employees here. It is not surprising that many users might expect something that they do not find here.
|link comment||answered Dec 08 '12 at 19:33 Patty T Grammarly Fellow|
Hero of the day
Person wrote the most answer comments.