Billing/Subscription

1

Why would you renew my subscription without my permission!  HOW DARE YOU

asked Jun 09 '12 at 16:33 d New member

4 answers


0

You need to direct this to customer service, not us.

 

http://www.grammarly.com/contact/

 

You should have canceled your plan before the renewal.

 

http://support.grammarly.com/entries/184955-how-do-i-cancel-my-subscription

link comment edited Jun 09 '12 at 17:28 Courtney Contributor
0

Dear User, 

 

This is our forum for the discussion of grammar and writing, not for dealing with support issues.

 

Please write to our customer support by visiting http://support.grammarly.com.  One of our support representatives will be happy to assist you in cancelling your account and resolving the issue.

 

Thank you for your cooperation and patience.

 

Sincerely, 

 

Kimberly Joki

 

Answers Moderator

Grammarly.com

link comment answered Jun 11 '12 at 14:21 Kimberly Expert
0

Iam not writing anyone at all I want a phone call now 434-444-2940.  or you will be reported to the Better Business Bureau and legal proceding started.

 

This is not a threat; it is an impending action. I  paid you via my credit card for premium services and that is what I expect. And not an email but a voice call immediately.

 

Santina Knight

link comment answered Mar 18 at 14:13 Santina Knight New member
0

I encouted the same issue. No email reminding about renewing. They are just try to cheat new memebers! BTW, has your problem been solved? 

link comment answered Jul 20 at 15:14 Yingying Chen New member

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