Billing/Subscription

5

Why would you renew my subscription without my permission!  HOW DARE YOU

asked Jun 09 '12 at 16:33 d New member

10 answers


1

These people are taking advantage of students. They are now under investigation and I have set up a website to collect all legitimate grievances against this LLC. Please contact us at this website if you have a complaint or issue @ grammarlyscam@gmail.com. Or stonepitman&foleyattnys.com;

link comment answered Dec 01 '15 at 01:46 Jennifer Leigh Brand New member
0

You need to direct this to customer service, not us.

 

http://www.grammarly.com/contact/

 

You should have canceled your plan before the renewal.

 

http://support.grammarly.com/entries/184955-how-do-i-cancel-my-subscription

link comment edited Jun 09 '12 at 17:28 Courtney Contributor
0

Dear User, 

 

This is our forum for the discussion of grammar and writing, not for dealing with support issues.

 

Please write to our customer support by visiting http://support.grammarly.com.  One of our support representatives will be happy to assist you in cancelling your account and resolving the issue.

 

Thank you for your cooperation and patience.

 

Sincerely, 

 

Kimberly Joki

 

Answers Moderator

Grammarly.com

link comment answered Jun 11 '12 at 14:21 Kimberly Expert
0

Iam not writing anyone at all I want a phone call now 434-444-2940.  or you will be reported to the Better Business Bureau and legal proceding started.

 

This is not a threat; it is an impending action. I  paid you via my credit card for premium services and that is what I expect. And not an email but a voice call immediately.

 

Santina Knight

link comment answered Mar 18 '15 at 14:13 Santina Knight New member
0

I encouted the same issue. No email reminding about renewing. They are just try to cheat new memebers! BTW, has your problem been solved? 

link comment answered Jul 20 '15 at 15:14 Yingying Chen New member
0

I also have had an issue because this was supossed to be a monthly plan! They took all the money out at once and made me over draft!!

link comment answered Sep 18 '15 at 15:18 Malissa New member
0

Wow. Crybabies. Do your  own bookeeping. It plainly states on the website the subscription will be renewed unless you cancel by a certain date. I dont think Grammarly is repsonsible for you people not knowing how to read. Grow up. Grammarly isnt your Mommy. Its  a business. The information was there, your both just idiots. 

link comment answered Nov 19 '15 at 19:46 prestonvaanhorne New member
0

I have tried to cancel and they won't refuse to stop billing !

link comment answered Dec 09 '15 at 18:05 Carolyn Mirek New member
0

has anyone seen their money back

link comment answered Dec 17 '15 at 19:19 isabella penavic New member
0

I cancelled my subscription and I just got a bill for almost 30 dollars! I demand a phone number to call right now.

link comment answered Jan 07 at 16:45 Kaley Knight New member

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